{"id":18517,"date":"2026-03-20T18:04:15","date_gmt":"2026-03-20T11:04:15","guid":{"rendered":"https:\/\/www.chantroituonglai.com\/dich-vu\/trien-khai-erp-crm"},"modified":"2026-08-01T15:13:04","modified_gmt":"2026-08-01T08:13:04","slug":"deploy-erp-crm","status":"publish","type":"page","link":"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm","title":{"rendered":"Deploy ERP &#8211; CRM"},"content":{"rendered":"<article class=\"fh-service-landing\" data-service-slug=\"trien-khai-erp-crm\">\n<header class=\"fh-service-hero\"><p class=\"fh-service-eyebrow\">Future Horizon Services<\/p><h2 class=\"fh-service-title\">Deploy ERP &#8211; CRM<\/h2><p>ERP &#8211; CRM implementation is a service group for businesses that need to standardize sales, warehouse, human resources, accounting, reporting or integrate operational data. Future Horizon focuses on system design according to real processes, reducing manual operations and increasing data control, while keeping the implementation process clear enough for customers to control scope, cost and deliverables.<\/p><p><a class=\"fh-service-cta\" href=\"https:\/\/www.chantroituonglai.com\/en\/contact?service=trien-khai-erp-crm\">Talk to Future Horizon about ERP &#8211; CRM Implementation<\/a><\/p><\/header>\n<section class=\"fh-service-section\"><h2>When does a business need to deploy ERP &#8211; CRM?<\/h2><p>An ERP &#8211; CRM Implementation project often starts when a business needs to clarify messages, standardize processes or improve the quality of experience for customers and internal teams. For businesses that need to standardize sales, inventory, human resources, accounting, reporting or integrate operational data, implementing the right scope helps reduce waste, avoid repeated work and create a foundation for future expansion.<\/p>\n<ul><li>Businesses know they need to deploy ERP &#8211; CRM but have not determined which scope they should do first.<\/li><li>Requested information is fragmented among many departments, causing quotes and acceptance to easily deviate from expectations.<\/li><li>Internal teams lack the time or expertise to turn ideas into usable output.<\/li><li>The previous supplier only delivered the final product, lacked documentation, lacked processes and was difficult to expand later.<\/li><\/ul><\/section>\n<section class=\"fh-service-section\"><h2>How does Future Horizon implement ERP &#8211; CRM implementation?<\/h2><p>Future Horizon does not start with a pre-existing model. The team will survey the business's goals, context, resources and constraints before proposing a plan. This approach helps the ERP &#8211; CRM Deployment project meet the right business problem instead of just creating an additional formal item.<\/p>\n<p>During the implementation process, customers always have clear approval milestones. Each milestone includes the scope for feedback, acceptance criteria, and follow-up work. Thanks to that, businesses can control progress without having to track every technical detail.<\/p><\/section>\n<section class=\"fh-service-section\"><h2>Services in the ERP &#8211; CRM Implementation group<\/h2><p>The ERP &#8211; CRM Implementation group is divided into many categories so businesses can choose the right starting point. Some customers need to refresh the entire platform, while others only need to address a specific link before expanding to related items.<\/p>\n<p>When deploying by service group, Future Horizon recommends prioritization based on business impact, budget, and team readiness. This phased approach helps businesses start with the item with the clearest value, then expand to related services when data, processes and resources are more stable.<\/p>\n<p><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/consulting-on-odoo-salesforce-solutions\">Consulting on Odoo\/Salesforce solutions<\/a> Suitable when businesses need a specialized scope in the ERP &#8211; CRM Implementation group. Future Horizon will clearly separate goals, outputs, time and coordination responsibilities so that this item can be deployed independently or combined with other services in the same roadmap.<\/p>\n<p><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/build-crm-as-required\">Build CRM as required<\/a> Suitable when businesses need a specialized scope in the ERP &#8211; CRM Implementation group. Future Horizon will clearly separate goals, outputs, time and coordination responsibilities so that this item can be deployed independently or combined with other services in the same roadmap.<\/p>\n<p><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/warehouse-management-system-wms\">Warehouse management system (WMS)<\/a> Suitable when businesses need a specialized scope in the ERP &#8211; CRM Implementation group. Future Horizon will clearly separate goals, outputs, time and coordination responsibilities so that this item can be deployed independently or combined with other services in the same roadmap.<\/p>\n<p><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/human-resource-management-system-hrm\">Human resource management system (HRM)<\/a> Suitable when businesses need a specialized scope in the ERP &#8211; CRM Implementation group. Future Horizon will clearly separate goals, outputs, time and coordination responsibilities so that this item can be deployed independently or combined with other services in the same roadmap.<\/p>\n<p><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/business-accounting-software\">Business accounting software<\/a> Suitable when businesses need a specialized scope in the ERP &#8211; CRM Implementation group. Future Horizon will clearly separate goals, outputs, time and coordination responsibilities so that this item can be deployed independently or combined with other services in the same roadmap.<\/p>\n<p><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/cross-platform-api-integration\">Cross-platform API integration<\/a> Suitable when businesses need a specialized scope in the ERP &#8211; CRM Implementation group. Future Horizon will clearly separate goals, outputs, time and coordination responsibilities so that this item can be deployed independently or combined with other services in the same roadmap.<\/p>\n<p><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/training-technology-transfer\">Training & Technology Transfer<\/a> Suitable when businesses need a specialized scope in the ERP &#8211; CRM Implementation group. Future Horizon will clearly separate goals, outputs, time and coordination responsibilities so that this item can be deployed independently or combined with other services in the same roadmap.<\/p>\n<p><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/intelligent-management-report-bi\">Intelligent Management Report (BI)<\/a> Suitable when businesses need a specialized scope in the ERP &#8211; CRM Implementation group. Future Horizon will clearly separate goals, outputs, time and coordination responsibilities so that this item can be deployed independently or combined with other services in the same roadmap.<\/p><\/section>\n<section class=\"fh-service-section\"><h2>Handover output<\/h2><p>Depending on the scope, the ERP &#8211; CRM Implementation package may include the following outputs. This list will be finalized in the proposal so the customer knows exactly what he or she is getting.<\/p>\n<ul><li>Process survey for the scope of ERP &#8211; CRM Implementation.<\/li><li>Document requirements for ERP &#8211; CRM Implementation scope.<\/li><li>Configure or develop modules for the scope of ERP &#8211; CRM Deployment.<\/li><li>Testing for the scope of ERP &#8211; CRM Deployment.<\/li><li>Training for ERP &#8211; CRM Implementation scope.<\/li><li>Handing over operations for the scope of ERP &#8211; CRM Deployment.<\/li><\/ul><\/section>\n<section class=\"fh-service-section\"><h2>Deployment process<\/h2><p>The process is designed to suit a real operating business, with specific deadlines, approvers and budgets. Future Horizon prioritizes phasing to reduce risks and create opportunities for early adjustment.<\/p>\n<ul><li>Survey business goals, current operating status and expectations of the person in charge.<\/li><li>Determine the scope of priorities, success criteria, deliverables and key constraints.<\/li><li>Prepare implementation proposals with timeline, costs, personnel involved and acceptance milestones.<\/li><li>Deploy in stages so customers can respond early, avoiding putting all risks at the end of the project.<\/li><li>Check quality, complete handover documents and guide customer operations.<\/li><li>Monitor after handover, record points that need to be optimized and propose the next stage if necessary.<\/li><\/ul><\/section>\n<section class=\"fh-service-section\"><h2>Reference time and cost<\/h2><p>Implementation time ERP &#8211; CRM implementation is usually 6-24 weeks depending on the number of departments and data complexity. This milestone can be shortened or extended depending on the level of preparation of the business, number of items, number of approval rounds and integration requirements with existing systems.<\/p>\n<p>Reference cost: from 120 million &#8211; 1.2 billion VND depending on module range, number of users and integration level. The final quote should be based on the brief, scope of delivery, level of customization, acceptance standards and post-delivery support requirements.<\/p><\/section>\n<section class=\"fh-service-section\"><h2>Why choose Future Horizon?<\/h2><p>Future Horizon is suitable for businesses that want an implementation partner capable of consulting, producing and handing over responsibly. Instead of just receiving requests and then mechanically implementing them, the team will critique the scope, point out risks, and suggest priorities so that the budget is used effectively.<\/p>\n<p>Future Horizon's advantage lies in its ability to combine brand, technical, content and operational thinking. This is especially important with ERP &#8211; CRM Implementation, because the end result not only needs to be beautiful or functional, but also needs to be usable in daily business operations.<\/p><\/section>\n<section class=\"fh-service-section\"><h2>Related services<\/h2><p>If a business is building a deployment roadmap, it can start with sub-services in this group and expand to related groups below.<\/p>\n<ul><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/consulting-on-odoo-salesforce-solutions\">Consulting on Odoo\/Salesforce solutions<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/build-crm-as-required\">Build CRM as required<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/warehouse-management-system-wms\">Warehouse management system (WMS)<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/human-resource-management-system-hrm\">Human resource management system (HRM)<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/business-accounting-software\">Business accounting software<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/cross-platform-api-integration\">Cross-platform API integration<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/training-technology-transfer\">Training & Technology Transfer<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/deploy-erp-crm\/intelligent-management-report-bi\">Intelligent Management Report (BI)<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/digital-transformation-ai-applications\">Digital Transformation & AI Applications<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/website-design-programming\">Website Design & Programming<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/software-outsourcing\">Software Outsourcing<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/services-at-future-horizon\/it-managed-services\">IT Managed Services<\/a><\/li><li><a href=\"https:\/\/www.chantroituonglai.com\/en\/our-services\">Services at Future Horizon<\/a><\/li><\/ul><\/section>\n<section class=\"fh-service-section fh-service-faq\"><h2>FAQ &#8211; Frequently Asked Questions about ERP &#8211; CRM Implementation<\/h2>\n wp:rank-math\/faq-block {&#8220;listStyle&#8221;:&#8221;&#8221;,&#8221;textAlign&#8221;:&#8221;left&#8221;,&#8221;titleWrapper&#8221;:&#8221;h3&#8243;,&#8221;listCssClasses&#8221;:&#8221;&#8221;,&#8221;titleCssClasses&#8221;:&#8221;&#8221;,&#8221;contentCssClasses&#8221;:&#8221;&#8221;,&#8221;questions&#8221;:[{&#8220;id&#8221;:&#8221;faq-question-15150-1-49edefac&#8221;,&#8221;visible&#8221;:true,&#8221;title&#8221;:&#8221;Implementation Which businesses is ERP &#8211; CRM suitable for?&#8221;,&#8221;content&#8221;:&#8221;&lt;p&gt;Implementing ERP &#8211; CRM is suitable for businesses that need to standardize sales, warehouse, human resources, accounting, reporting or integrate operational data. If the business is having difficulty implementing it on its own, lacks a specialized team or needs a clear scope before investing, Future Horizon can start with a survey to determine goals, existing resources and needed results. achieved.&lt;\/p&gt;&#8221;},{&#8220;id&#8221;:&#8221;faq-question-15150-2-eb49b382&#8243;,&#8221;visible&#8221;:true,&#8221;title&#8221;:&#8221;How is the cost of ERP &#8211; CRM Implementation calculated?&#8221;,&#8221;content&#8221;:&#8221;&lt;p&gt;The cost usually depends on the scope, number of items, level of customization, implementation time and handover requirements. The reference mark for this group of services is from 120 million &#8211; 1.2 billion VND Depending on the module scope, number of users and integration level. After receiving the brief, Future Horizon will break down the scope so businesses know which parts are required and which parts can be deployed in stages.&lt;\/p&gt;&#8221;},{&#8220;id&#8221;:&#8221;faq-question-15150-3-5b7cb220&#8243;,&#8221;visible&#8221;:true,&#8221;title&#8221;:&#8221;How long does the implementation usually take?&#8221;,&#8221;content&#8221;:&#8221;&lt;p&gt;Reference implementation time is 6-24 weeks Depending on the number of departments and data complexity, the actual schedule may vary based on response speed, content readiness, existing systems and number of review rounds. For urgent projects, Future Horizon will propose priority scope to ensure delivery quality.&lt;\/p&gt;&#8221;},{&#8220;id&#8221;:&#8221;faq-question-15150-4-15b21a30&#8243;,&#8221;visible&#8221;:true,&#8221;title&#8221;:&#8221;What do businesses need to prepare? before starting?&#8221;,&#8221;content&#8221;:&#8221;&lt;p&gt;Businesses should prepare goals, current context, brand documents or systems in use, person in charge of approval and desired deadline. If there is not enough information, Future Horizon can provide a survey checklist to collect data step by step.&lt;\/p&gt;&#8221;},{&#8220;id&#8221;:&#8221;faq-question-15150-5-8ac86fd9&#8243;,&#8221;visible&#8221;:true,&#8221;title&#8221;:&#8221;Future Horizon Is there post-handover support?&#8221;, &#8220;content&#8221;:&#8221;&lt;p&gt;Yes. Depending on the implementation package, Future Horizon can support editing, training, documentation, operation monitoring or optimization after handover. \n<div class=\"wp-block-rank-math-faq-block\"><div class=\"rank-math-faq-item\"><h3 class=\"rank-math-question\">Deploying ERP &#8211; CRM is suitable for which businesses?<\/h3><div class=\"rank-math-answer\"><p>Deploying ERP &#8211; CRM is suitable for businesses that need to standardize sales, warehouse, human resources, accounting, reporting or integrate operational data. If your business is having difficulty self-deploying, lacks a dedicated team, or needs a clear scope before investing, Future Horizon can start with a survey to determine goals, available resources, and desired results.<\/p><\/div><\/div><div class=\"rank-math-faq-item\"><h3 class=\"rank-math-question\">How is the cost of ERP &#8211; CRM Implementation calculated?<\/h3><div class=\"rank-math-answer\"><p>Costs often depend on scope, number of items, level of customization, implementation time and delivery requirements. The reference point for this group of services is from 120 million to 1.2 billion VND depending on the module range, number of users and integration level. After receiving the brief, Future Horizon will break down the scope so businesses know which parts are required and which parts can be deployed in stages.<\/p><\/div><\/div><div class=\"rank-math-faq-item\"><h3 class=\"rank-math-question\">How long does implementation usually take?<\/h3><div class=\"rank-math-answer\"><p>Reference implementation time is 6-24 weeks depending on the number of departments and data complexity. Actual schedule may vary based on response speed, content and data availability, existing systems and review rounds. For urgent projects, Future Horizon will propose priority scope to ensure handover quality.<\/p><\/div><\/div><div class=\"rank-math-faq-item\"><h3 class=\"rank-math-question\">What do businesses need to prepare before starting?<\/h3><div class=\"rank-math-answer\"><p>Businesses should prepare goals, current context, brand documents or systems in use, person in charge of approval and desired deadline. If there is not enough information, Future Horizon can provide a survey checklist to collect data step by step.<\/p><\/div><\/div><div class=\"rank-math-faq-item\"><h3 class=\"rank-math-question\">Does Future Horizon provide post-handover support?<\/h3><div class=\"rank-math-answer\"><p>Have. Depending on the deployment package, Future Horizon can support editing, training, documentation, operation monitoring or optimization after handover. The goal is to help the business's team use the results, not just receive a product and fiddle with it.<\/p><\/div><\/div><\/div>\n<\/section>\n<section class=\"fh-service-section fh-service-final-cta\"><h2>Discussing ERP &#8211; CRM Implementation<\/h2><p>Send your business's current needs to Future Horizon to advise on appropriate scope, timeline and costs. A short summary of goals, deadlines, and existing systems or documents will help the team respond more accurately.<\/p><p><a class=\"fh-service-cta\" href=\"https:\/\/www.chantroituonglai.com\/en\/contact?service=trien-khai-erp-crm\">Talk to Future Horizon about ERP &#8211; CRM Implementation<\/a><\/p><\/section>\n<\/article><!-- \/wp:post-content -->","protected":false},"excerpt":{"rendered":"<p>Consulting, implementing and integrating business operating systems from warehouse, human resources, accounting to management data.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":18406,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":"","_thumbnail_id":0},"class_list":["post-18517","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.chantroituonglai.com\/en\/wp-json\/wp\/v2\/pages\/18517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chantroituonglai.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.chantroituonglai.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chantroituonglai.com\/en\/wp-json\/wp\/v2\/comments?post=18517"}],"version-history":[{"count":5,"href":"https:\/\/www.chantroituonglai.com\/en\/wp-json\/wp\/v2\/pages\/18517\/revisions"}],"predecessor-version":[{"id":19429,"href":"https:\/\/www.chantroituonglai.com\/en\/wp-json\/wp\/v2\/pages\/18517\/revisions\/19429"}],"up":[{"embeddable":true,"href":"https:\/\/www.chantroituonglai.com\/en\/wp-json\/wp\/v2\/pages\/18406"}],"wp:attachment":[{"href":"https:\/\/www.chantroituonglai.com\/en\/wp-json\/wp\/v2\/media?parent=18517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}